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Entries are now being accepted for IABC/DC Metro's 2010 Silver Inkwell Awards. For more information, contact Co-VPs for Awards Michael Clendenin and Lauren Lawson at silverinkwell@iabcdcmetro.org.

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THE DIFFERENCES BETWEEN GOALS, OBJECTIVES AND TACTICS

To ensure consistency in scoring, it is important that judges at all levels apply a common definition to goals, objectives and tactics. A simple way to separate them is:

Goals generally describe what the entrant wants to accomplish in the “big picture” sense.

Objectives are measurable and set targets.

Tactics describe how the entrant achieves the objective.

Goals

• There should be only one or a very few goals.

• Goals should be broad, futuristic, directional, long term.

• Goals can relate to the organizations strategic business plan and/or its long-term vision.

• Goals do not need to be directly measurable.

Objectives

• Objectives should clearly define the desired outcome:

  • What do I want my audiences to do, not to do or let me do?
  • Where am I now? Where do I want to be?
  • Am I trying to motivate action? Change attitude? Behavior?

• Objectives should logically explain and define how the goal will be met.

• Objectives should be measurable by quantity, time, cost, percentages, quality or other criteria.

• Objectives should seem realistic, believable and legitimate.

You can use the SMART formula to determine the strength of an objective.

Specific: Describe a desired outcome

Measurable: Verifiable — quantified where possible (i.e., volume, dollar, value, frequency, timeliness, cost, etc.) or described (identifying criteria for measurement and success factors)

Achievable: Challenging but within the range of influence

Relevant: Contribute to broader efforts in a meaningful way

Time-frame: Include a completion date, if appropriate